CJ Logistics America, a leader in supply chain and technology solutions, has redefined the standard for warehouse operations through its innovative partnership with OneTrack. Since 2019, this collaboration has led to significant advancements in safety, productivity, and quality across CJ Logistics America’s North American network.
By leveraging OneTrack’s Warehouse Operating System (WarehouseOS), CJ Logistics America operates with cutting-edge AI camera sensors, real-time video alerts, and advanced analytics at over 40 locations across North America. This approach has allowed the company to deliver faster, safer, and more reliable services to customers while achieving outstanding results.
Delivering Measurable Outcomes
The partnership between CJ Logistics America and OneTrack has resulted in impressive improvements across its network, including:
- 73% reduction in potential safety events, with some facilities seeing reductions of up to 98%.
- 11% increase in Units Per Hour (UPH), enhancing operational efficiency and customer value.
- 60% decrease in product damage, boosting shipment quality and lowering costs.
At CJ Logistics America’s Romeoville facility, OneTrack’s technology enables rapid resolution of misplaced inventory, reducing resolution times from hours to minutes. This efficiency helps the team focus more on delivering value to customers.
“There isn’t a ceiling on the visibility that OneTrack can give us. As long as we keep evolving as an operation, OneTrack continues to grow with us. We started with impacts but now we see unsafe behaviors, optimization opportunities, potential quality issues — it’s transformed how we operate across our entire network, we can truly be proactive in our operation,” said Joe Smiesko, Vice President of Safety, Security, and Compliance at CJ Logistics America.
Enhancing Labor Management with AI and Video Insights
The collaboration has also driven advancements in labor management, combining dynamic labor goals with Warehouse Management System (WMS) data. AI-driven insights monitor operational processes, issuing real-time alerts when benchmarks are not met. These alerts pinpoint the top three employees needing support and provide video footage of their slowest tasks, enabling tailored coaching and process optimization.
“For us, it’s all about keeping employees on task, motivated, and removing roadblocks for them. OneTrack brings automated alerts and guided next steps which allow our leadership teams to focus their resources and make the most intelligent decisions on how to improve operations for our employees and for our customers,” said Laura Adams, Senior Vice President of TES at CJ Logistics America.
This AI-powered approach fosters an accountable and efficient workplace culture, empowering supervisors to improve workforce productivity dynamically.
Setting the Benchmark for Logistics Excellence
The partnership between CJ Logistics America and OneTrack highlights how AI and computer vision technologies can deliver real-world, measurable results in warehouse operations.
“Our partnership with OneTrack has been transformational. The ROI is immediately there. The visibility has allowed us to create an environment where our people can succeed and our customers can thrive. The results speak for themselves,” said Blake Martin, Director of Engineering at CJ Logistics America.
As CJ Logistics America continues to expand its use of OneTrack for quality management and predictive analytics, the company is poised to achieve even greater milestones in 2025 and beyond. With a focus on innovation and operational excellence, the partnership sets a new benchmark for the logistics industry.
