Brackett, which is the Connected Agentic Workforce platform, on November 3, 2026, revealed that Brackett agentic AI is now accessible on the Bosch Logistics Operating System – L.OS from the Bosch Mobility Platform & Solutions – Bosch MPS for clients and collaborators in North America.
It is well to be noted that manufacturing, supply chain, and logistics providers, as well as fleet operators who are already connecting their platforms via Bosch MPS, which includes the Lobster Data Integration Platform, and acting on that data across all of their ERP, spreadsheets, email, and more, can now add AI agents that comprehend how their businesses truly function.
What the pairing adds for Bosch MPS customers and partners is a connection layer along with an intelligence layer in one place. Bosch MPS and Lobster reliably transport move orders and EDI documents as well as system data between partners. Brackett agents make use of the rules, exceptions, and judgment calls that groups use daily and provide individuals only the choices that need them.
What Brackett delivers Bosch MPS customers
The fact is that most operations still rely on individuals who know what customer sends orders in an odd format, which invoices can be written before every line gets received, and when to hold a payment.
There are no systems with those rules written into them. Brackett catches that complexity and translates it into AI agents who perform the work consistently, together with the teams that instructed them.
The co-founder and CEO of Brackett, and also an early developer of Microsoft Power Apps, Jaideep Sarkar, said that “Bosch MPS customers already trust Bosch to connect the systems that keep goods and vehicles moving. ” What they haven’t had is a way to bring the judgment their teams apply every day into agents they can see and control. Lobster brings the data in, and Brackett gives agents an understanding of how each business actually runs. The people who know the work stay the experts. They teach the agents, IT decides what those agents can touch, and every workflow makes the next one smarter. That intelligence belongs to the customer.”
The head of go-to-market, Bosch Mobility Platform & Solutions North America, Cameron Munger says that “adding Brackett to the Bosch Logistics Operating System (L.OS) marketplace gives our customers a practical path to Brackett Agentic AI. Bosch brings 140 years of experience as a manufacturer and shipper, and today serves as the digital connectivity layer for the companies that move goods. Pairing that connectivity with Brackett agents that act on the data helps manufacturing, supply chain, and logistics teams put AI to work on the everyday decisions that keep their operations running.”
Interestingly, with Brackett, Bosch MPS clients and collaborators may –
Teach agents and demonstrate the work – The people who run it walk Brackett through the procedure as if it were a new colleague, exchanging screens and spreadsheets as well as documents. There is no need for code or prompt engineering.
Run judgment-intensive workflows on top of current systems – Agents work with the ERP, existing inboxes and files, and data that flows via Lobster, rather than replacing any other system of record.
Let IT drive – Each agent has an owner and a set of systems it can reach along with an approval limit. Role-based permissions set rules, and all actions are documented in an auditable ledger.
Learn from every workflow – Because Brackett agents exchange what they acquire, the second and third agents develop based on the first, and routines that cover multiple workflows become visible to the people who run the business.
Own the intelligence – The rules and expertise the workforce develops are the customer’s, not Brackett’s or a model vendor’s.
Examples of AI-powered workflows for Bosch MPS customers consist of –
Order intakes – Reading customer purchase orders that are delivered as PDFs, text files, or free text via email and feeding structured orders into the ERP using current Lobster flows.
Accounts payable reconciliation – Reconciliation of purchase orders, receipts, and invoices comprising partial receipts and items held for examining items.
Customer calls – Answering questions on the status of orders and ETA with ERP and shipping data.
Carrier & fuel invoice inspection – Rates, trips, and tax rules are checked and flagged as to what a person requires against charges.
Starting November 3, 2026, Bosch MPS clients and collaborators in North America will have access to Brackett. Customers can begin with a first-agent workshop, in which a process owner takes Brackett via one workflow and ends up with a working agent built on their own guidelines.
