The Ministry of Communication, Digital Technology, and Innovations has launched a new digital platform to help keep the growing courier and logistics industry of Ghana in check and make e-commerce deliveries more secure and trustworthy.
Samuel Nartey George demonstrated the Integrated Courier and Logistics Management System Ghana – iCOLMS-GH platform at an event in Cantonments. The system sets up a digital framework that lets courier companies and delivery riders sign up, apply for licenses, renew permits, and also check that they are following the rules all online.
The launch comes after a controversial enforcement operation in August 2025, when the Postal and Courier Services Regulatory Commission and the Ghana Police Service worked together so as to seize hundreds of motorbikes of delivery riders. Later, the government stopped the operation while promising to make a simpler digital system that would let operators keep doing their jobs without affecting their income.
The minister said that the courier and logistics industry is now an important part of the digital economy of Ghana because it connects businesses and customers all over the country. But the quick growth of e-commerce and delivery services has also revealed gaps in the rules. For example, there happen to be a growing number of unregistered operators whose actions hurt legitimate businesses and make people less confident in them.
The new iCOLMS-GH platform makes the licensing completely digital and paperless. It works with national digital infrastructure, like in Ghana.GOV and the National Identification Authority are working together now, and they plan to connect with the Traffitech GH system that the Ghana Police Service uses in the future. These integrations should make it easier to verify and monitor while adhering to the rules in the courier industry.
The system also lets people check the legitimacy of courier companies and riders before they give them packages to deliver. At the same time, it lets regulators keep an eye on operators in real time to make sure they are following safety rules and regulations.
It is well to be noted that the government has given courier companies as well as individual riders a 19-day grace period to sign up for the platform to make sure it is used quickly. The moratorium on enforcement will last from March 12 to March 31, 2026. Thereafter, enforcement will start again across the country on April 1, 2026. The Ghana Police Service and the Postal and Courier Services Regulatory Commission are going to send regulatory task forces to deal with operators who violate the rules.
