Chinese e-commerce logistics firm Cainiao has joined the ranks of companies offering AI computing and robotics supply chain service for shipments.
The company’s “Global Tech in Three Days” service will encompass the entire tech development cycle, from testing of prototypes and product verification to scalable delivery and standard operations abroad.
It is worth noting that the AI computing and robotics supply chain service is built on three levels – Global Express, Global Air Freight as well as Global Warehouse Network.
Apparently, Global Express is used in high-urgency situations, including R&D testing, customer trials, product delivery, and small-batch refills.
Cainiao said that it supports a variety of multimodal transportation choices to accommodate the requirements of both trial deliveries and scaled delivery.
Interestingly, global air freight is used for large, high-value, and overweight shipments, including AI computing equipment and control systems, as well as core modules.
The company said that through the service, they offer personalized door-to-door distribution and white-glove handling, involving planned delivery, indoor positioning, and unpacking handover, to ensure precise and safe delivery for sensitive technology products.
Global Warehouse Network facilitates regional replenishment, multi-country allocation of inventory, and local delivery via the warehouse network from Cainiao.
As AI evolves into a new driver for efficiency, logistics has to adapt to enable greater creativity and global scale,’ said CEO of Cainiao Global, William Xiong.
In the past 10 years, Cainiao has established an open, effective, and environmentally friendly smart logistics network.
He adds, “Over the past decade, Cainiao has built an open, efficient, and sustainable smart logistics network. As AI and embodied intelligence move from the lab into real industry, we want to leverage our global network to help partners accelerate value creation.”
Notably, the growth in AI volumes in the last couple of years has also attracted other companies wanting to profit.
Earlier in November 2026, Emirates SkyCargo introduced a specialised product designed to assist customers in relocating critical and sensitive AI infrastructure securely as well as on time.
Meanwhile, in 2025, Qatar Airways Cargo introduced its semiconductor product. The company is additionally making investments in its personal AI and robotics capacities. The technology has enhanced rapidity, productivity, and cost throughout merchant transactions, exception handling, security assessment, warehouse distribution, customs grouping, and worldwide operations, it said.
Looking ahead, the company will be deploying Cainiao artificial intelligence in core operations, including warehouse picking, smart navigation and shipment, high-altitude flight inspections, security procedures, airline transportation, and auto parts handling.
Cainiao has already executed a number of pilot implementations in a variety of express shipping, e-commerce, and FMCG as well as auto parts scenarios, encompassing three key task types – basic tasks that involve parcel feeding and labeling, mid-range accuracy tasks like small-item sorting, and sophisticated long-horizon tasks like palletizing and intricate depalletizing.
The deployments are assisting robots move beyond one-point operations to more complex real-life tasks.
